Hsbc Bank Usa - Worst Mortage Department I Have Ever Experienced
After giving me loan approval, HSBC then changed the conditions of the loan three months later when their processing department took too long to close the loan before the original rate lock expired.They were not only inefficient and disorganized, my loan officer was utterly unconcerned.
I've purchased 8 homes in my life, both in the US and abroad, and have never been treated so unprofessionally. Oh, and I'm a "Premiere Client" of theirs, having kept both my personal and business accounts with them for well over a decade. I will be removing all of my accounts shortly.
STAY AWAY FROM HSBC.
Reason of review: Damaged or defective.
Monetary Loss: $20000.