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The motor vehicle department said the company HSBC still has a lein on this motorcycle. This cycle was purchased and totalled on the same day in 2006.

Since then we have not receive a bill, an amount due notice or any communication what so ever from HSBC. My bankruptcy paperwork lists the cycle as totaled and only worth $500. Since they have not notified us in over 10 years, my son decided to sell the parts of this cycle.

He did so and now the purchaser cannot obtain a registration or license, even though he has the title in hand, given to him by my son who obtained it in the mail from HSBC soon after it was totaled. Account #410231-**-**2571-3 year 2006

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

HSBC Bank USA Cons: Worst service ever.

Location: Ranson, West Virginia

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