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Title issues are not the doing of the finance company when refi or purchasing a unit but the previous lien holder of the vehicle. New auto loans must have the title come from the dealership.

If you are having difficulties you may want to refer back to the dealer or previous finance company. If you are trying to get your title after paying off your loan you may want to confirm the total amount has been satisfied.

HSBC is not always the problem but the lack of understanding as the consumer or lack of communicating to obtain the required information.

Location: Oceanside, California

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Guest

This doesn't direct me on how to get the title you should have sent me 12 YEARS AGO when I paid the car off. Then HSBC sold my title to some other company but no one can tell me which company.

Guest

I've had to hired an attorney... you can not call their title department.

I've sent a fax every Friday and sent certified mail. I've been told if you send a request for release of title and it's returned... that is sufficient. I'll see what happens...

I've been working on this for months and on the phone for hours and nothing... absolutely NOTHING has happened

Guest
reply icon Replying to comment of Guest-1516681

Has your attorney been helpful?

Guest

we just some response to getting our title&/or a lien release statement .

Guest

Need Lien Release Letter, signed by Rep, for Michael W. Dixon Carol D. Walthour, Mercury, 2001,VIN #4M2ZV12T81DJ04889, lost title

Guest
reply icon Replying to comment of Guest-1444063

Did you get what you needed?

Guest

So, phone # for releasing the" Statement of Lien Satisfaction" for HSBC customers is 1-80*-***-****. Call this # , but sometimes you will get disconnected.

Then call again and again and again. If/when you get thru they are really nice.

The designated fax# is 1-84*-***-****.

Good luck.

It is not as bad as it sound. :)

Guest
reply icon Replying to comment of Guest-1210243

The "customer service" number you listed above is now only a recording with fax or mailing information, and no way to speak with a representative.

Guest
reply icon Replying to comment of Guest-1210243

called them and they could't find information on my vehicle...Sent fax also with no response....

Guest
reply icon Replying to comment of Guest-1465329

Did u ever get a response ? Going thru this now

Guest

My car was totaled I need a lien release VIN number is 3FAFP37NX5R125397 same address as is on title

Guest

I want to get my title from the state but need a new lien release letter. I tried to fax a letter of request along with a copy of the registration, but it never would go through so I mailed the letter and registration copy to the address given to me with attention Title Department.

This has been about a month. When can I expect my lien release.

Guest

After 3 days of calling and being put on hold for several hours, I finally received a message to order the lien release online. Go to mytitlesupport.com, enter your VIN # and personal info, then they will send out a lien release in 5-7 business days. The cost was $23.00.

Guest
reply icon Replying to comment of Guest-1129148

Just submitted my request. Fingers crossed.

Guest

Hello i need a lien release for my 2009 ATV. you sold it to Portfolio Recovery ***.

and i paid it off 1, 600. dollars and i need you to release the lein. My DMV stated it had to signed off by the original leinholder, which was you HSBC. My acct number with PRA is/was 900-04****.

my address is 1049 N 15th st Coeur d Alene, Idaho 83814.

same address as prior wheni bought the ATV new. If you have any question please contact me at carolandterry@***.com.

Thanks

Guest

I need a release of tile on my car. Has been paid off quite some but never took it DMV .

My vehicle ID # JT2BG22K0XO316449

Toyota 1999.

Please help me in sent a copy to HAF but never got a replie. My address is: 3188 6th Ave

Hanford, Ca.

93230

559 643 ****

Please replie and thank you very much for your help. JUNE YEAROUT

Guest

i need a lien release on atv from 2004

Guest

i need a lien release on a car i purchased from an estate

Guest

I have been waiting 3 weeks for my loan release after 3 very heated phone calls all I get is it was mailed out? This is a bad company to do business with. They seem not to want to make this right.

Guest

I just got a lien release sent to me by calling HSBC Auto Finance at 888-222-****. Very helpful on a 4 wheeler purchased in 2003 and paid off in 2007.

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