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I have tried to call several times as I need a copy of lien release from a couple of years ago. All that I get is the run around and never get a hold of a real person. This is not good customer service or the way that you take care of prior customers. I want to be...
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#1085645
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I called HSBC to get a copy of the lien release for our motorcycle (paid off in 2012). Understandably, we were not in their active computer records. I was given information on what to fax to the lien release department, as well as a fax number. I faxed all relevant...
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1.0
#1068121
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Hsbc Bank Usa - HSBC Bank Credit Card Customer Service Really Sucks Big Time!
Hsbc Bank Usa - HSBC Bank Credit Card Customer Service Really Sucks Big Time!
Hsbc Bank Usa - HSBC Bank Credit Card Customer Service Really Sucks Big Time!
Hsbc Bank Usa - HSBC Bank Credit Card Customer Service Really Sucks Big Time!
Back on Monday, January 9, 2017, I called up my HSBC Mastercard Credit Card Company at (888) 662-4722 because I needed to get a hold of the Disputes Department regarding the status of a Dispute. The hold time was beyond Disgusting, Ridiculous and Unacceptable. When I...
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1.5
I didn't like
  • Customer service representative could not even get my answer
  • Customer service representative never returned to the phone
  • Received a form letter with their excuses 4 the holding time
#990156
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Hsbc Bank Usa - Release my lien. moyorcycle paif off.

Hsbc Bank Usa
#1107731
1.0
Details
So from what ive found out is that HSBC auyo finance is belly up and now some other company is taking care of that department. (forgot name) but i paif off my bike and just went online over a month ago with this new company who can release the lien and paid the release fee and havent got anything in return. no email, no call, no release. please help. how hard is it.
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Customer service

Hsbc Bank Usa - Title

Hsbc Bank Usa
#1057647
I need a release document showing my truck has been paid off for years now
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HSBC Auto Finance Car Loan Review

Hsbc Bank Usa
#1005880
1.0
Details
I want to talk to live agents
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Customer service

Short Review on December 08, 2016

Hsbc Bank Usa
#969471
Had the same problem with my Kawasaki loan. Call Capital One at 18775715770. Ask for a lien release form. All I needed to do was give my social security number and vin number of my motorcycle. They sent a release letter in 3 days.
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I pay my car off 6 years ago ,my car got totalled, I can't find my title and now with others review on HSBC finance I believe they probably never send it out,my DMV says there's a Lien on my car .I call HSBC they said fax to our lien DEPa copy of insurance card they ...
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Anonymous
Anonymous

Horrible experience , unprofessional, I called 3 x and they keep me telling they have no records and if I want to request another release of lien they will charge me. My add...

Anonymous
Andi

We never received title either and they could not locate a loan for us. Paid off in 2002! Department of motor vehicles said to to send a Lein release form certified mail to Ho...

#952210
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my name is jorge l nieves my adress was 14025 chadron ave hawthorne ca or before was 11310 condon ave lennox ca. I bouht a truck in 20000 my last payment was 2005 I lost the letter to prove I paid off. can I get a copy of that? can reach me at 310 936 7181 or...
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4.0
Lennox, California
#952140
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Got a letter in the mail from a collection agency yesterday stating I financed a car in 2001 for $9,431. It's pretty funny because I was incarcerated that entire year. Called collection agency and they couldn't tell me the make/model of this vehicle that I was supposed...
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1.0
#944923
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Have you ever felt raped by a company? I did and lost my home because HSBC raped me of my home. I took all my backup to several lawyers in 2004 thur to 2007 same story HSBC was so big but I had a case but in order to fight them I would have to have a classaction suit...
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Anonymous
Irene

I agree they are ripping me off since 2005 I took a loan for 18.000 paying 235 a month...charging 10% interest....should I have been done they say I only paid two thousand.w h...

#921867
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My experiece with hsbc was dealing with the devil. They sent me fraudulent documents when I question debits listed on my mortgage loan. They added aig when I signed and checked no!! The icing was when i asked the Credit person mailed me fraudulent doc saying I had my...
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Anonymous
Tina

I depise HSBC and the way they took advantage of many people that needed a home but their credit wasnt the best. When I bought my townhouse my mortgage was with Meritek than t...

1.0
I liked
  • None
I didn't like
  • Sent me fraudulent doc added aig
#921171
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I paid off my Toyota corolla long time ago no one ever send me the title ,after a horrible attempt to talk to customer service I never got help finally after a month I call one of the numbers listed and I a had to pay 30 dollars for a letter that said the lien its...
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Anonymous
Anonymous

We bought a car thru HSBC car loans and they sold to Santander. I guess they can double dip and get away with it. Santander is a part of HSBC. 10 YRS LATER I'm going bankrupt ...

1.0
I didn't like
  • Lack of information
  • Hsbc
  • Title
#904607
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I recently tried to get title to Vehicle I paid off years ago.........I went to triple AAA for help when my renewal slip was late coming I was told that I had to contact HAFC which is now HSBC so far every number I call is a recording that leads me to another recording...
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1.3
I didn't like
  • Lack of information
  • Hsbc
#901225
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